Frequent Asked Questions

About Paper Shredder

Q: How do I choose the right paper shredder for my needs?
A: When choosing a paper shredder, consider the types of documents you will be shredding, the volume of paper you will be shredding, and your budget. Different shredders have different capabilities, such as the ability to shred credit cards or CDs, different sheet capacities, manual or auto-feed, etc.

Q: What are the different types of paper shredders?
A: There are several types of paper shredders, including strip-cut, cross-cut, micro-cut and super micro-cut. Strip-cut shredders are the most basic and least secure, while cross-cut and micro-cut shredders provide higher levels of security by shredding paper into smaller pieces.

Q: How do I know what size paper shredder to buy?
A: The size of paper shredder you need will depend on the amount of documents you need to shred regularly. A personal shredder is sufficient for occasional use or for a small home office, while a larger office shredder may be more suitable for a business with a higher volume of documents to shred.

Q: How do I safely operate a paper shredder?
A: To safely operate a paper shredder, always make sure to read and follow the manufacturer’s instructions. Keep fingers and other body parts away from the paper opening and cutting blades. Do not overload the shredder.

Q: Can a paper shredder shred staples, paper clips, credit cards or CDs?
A: Some paper shredders have the capability to shred staples, paper clips, credit cards or CDs, but not all. Check the manufacturer’s specifications before purchasing a shredder to ensure it can handle these types of materials.


Q: How do I properly maintain my paper shredder?
A: Proper maintenance of a paper shredder includes regular cleaning of the cutting blades, oiling the blades, and emptying the waste bin. Refer to the manufacturer’s instructions for specific maintenance recommendations for your shredder.

Q: How do I dispose of shredded paper?A: Shredded paper can be disposed of in the regular trash, but it’s recommended to bag the shredded paper before disposal. It’s also possible to recycle shredded paper, but check with your local recycling facility first to see if they accept it.

Q: How do I clean and maintain my paper shredder?
A: Cleaning and maintaining your paper shredder will depend on the specific model you have. Most shredders will have a removable bin that can be emptied and cleaned. Additionally, you may need to oil the blades to keep them in good working condition. Consult the user manual for specific instructions on how to clean and maintain your shredder.

Q: What should I do if my paper shredder jams?
A: If your paper shredder jams, consult the user manual for specific instructions on how to clear the jam. In general, you should turn off the shredder and try to remove the jammed paper manually.


Q: How do I order from shredder2u.com.my?
A: You just browse through our product and choose shredder and order by :
Send us purchase order to fax 03-80638300 or email:[email protected]

Q: What are the different payment options for purchasing a paper shredder?
A: Payment options for purchasing a paper shredder can include credit or debit cards, online payment methods billplz payment gateway, or direct bank transfer.

Q: Do you accept cheque payment ?
A: Email us the product/s that you wish to purchase.
We will reply you with the total amount payable and the details of our bank account. You will need to pay us via cheque by either sending us the cheque or deposit it into our account and then fax the deposit slip to us to +60-3-8063 8300.  Once payment is cleared, we will deliver the products.Alternatively you can pay by cash or online transfer.


Q: Where do you deliver? 
Delivery of goods are currently limited to Malaysia only. Free Delivery within Klang Valley unless the item stated with cash & carry . All delivery outside Selangor will be arranged by our appointed Courier Service

Q: How soon can I expect the goods after I purchased online ?The goods will be delivered within 7 days from the date of your order. Typically, standard shipping takes 3-5 business days, while expedited shipping can take 1-3 business days. In the event that some of the products that you have purchased run out of stock, we will contact you.

Q: What if my paper shredder arrives damaged?
A: If your paper shredder arrives damaged, please contact us immediately so that we can assist you in resolving the issue. We may ask for photos of the damage to process a claim with the carrier.

Q: Can I track my paper shredder shipment?
A: Yes, you will typically receive a tracking number once your order has been shipped, which you can use to track your package on the carrier’s website.

Q: Can I have my paper shredder delivered to a different address than my billing address?
A: Yes, we will allow you to have your paper shredder delivered to a different address than your billing address.


Q: Are there any warranties or guarantees available for a paper shredder?
A: Many paper shredders come with a manufacturer’s warranty or guarantee. The length of the warranty and the specific coverage will vary depending on the brand and model of the shredder.

Q: Can I return or exchange a paper shredder if it doesn’t meet my needs?
A: We reserves the rights to accept or reject the returning of a product. Not All Products are returnable. Please contact us if you are unsure or undecided.