Terms & Conditions

Welcome to shredder2u.com.my, an online store that sells paper shredders and related products (“the Site”). By accessing or using the Site, you agree to be bound by these terms and conditions (“Terms”). If you do not agree to these Terms, you should not use the Site.

Product Specification – All paper shredder products shred capacity are based on 70 g/m2 A4 paper. Sheet capacities vary depending on quality, weight, grain of paper and sufficient power supply. It may be lower if the voltage is below the rated/nominal value.

Ordering – When you place an order on the Site, you are offering to purchase the product(s) at the price specified, subject to these Terms. We may accept or reject your offer at our discretion. If we accept your offer, we will send you an email confirmation of the order.

Payment – We accept payment by credit card or bank transfer. You must provide valid payment information at the time of purchase. If your payment is not accepted, your order will not be processed.

Shipping – We will ship your order to the shipping address provided at the time of purchase. Shipping times may vary depending on your location. We will provide you with an estimated delivery date at the time of purchase.

Returns and Refunds – we provide a 7 days one for one exchange for items damaged during shipment. Damaged item must be unused and returned in original packaging. We will not accept returns of products that have been used or damaged. We reserves the rights to accept or reject the returning of a product. Not All Products are returnable. Please contact us if you are unsure or undecided. To initiate a return, please contact us at [email protected].

Warranty Policy

  1. Every product you purchased from is backed first by the product manufacturer’s or supplier’s warranty. Your repair / exchange may not be processed if Shredder2u do not have your information.
  2. Warranty will be void and delivered back to you if we find that goods have:
    a) been misused, abused or subjected to neglect, improper or inadequate care, carelessness, damage or abnormal conditions
    b) been involved in any accident or damage caused by an incorrect attempt at modification or repair
    c) been dealt with or used contrary to our or the manufacturer’s instructions for the Product.We will replace your goods after we receive and process your default goods.
  3. You are responsible for any costs associated with shipping your product to shredder2u.com.my

Intellectual Property- The Site and its content, including but not limited to text, graphics, logos, and images, are protected by copyright, trademark, and other intellectual property laws. You may not use any content without the express written permission of shredder2u.com.my.

Changes to these terms and conditions – We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.